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Home → Battery Accuracy Food/Calories Account Battery Sleep Syncing General Goals Didn't find your answer? 1-877-543-3540(10AM-6:00PM) Help@aviaascend.comSupport email Questions about Battery My activity tracker is not charging. First, please make sure that your activity tracker is plugged in using the right … Didn't find your answer? 1-877-543-3540(10AM-6:00PM) Help@aviaascend.comSupport email